Your Team Knows What's Broken. Udo Helps Them Tell You.

From frustration to qualified automation idea — in a ten-minute conversation, without forms, meetings, or surveys.

What is holding back most companies

Every team has a list of processes that waste time — manual reviews, data re-entry, approvals that loop through three inboxes. Most of that list never reaches the people who could fix it. It's embarrassing to ask IT about small things, so the list stays in people's heads. When an idea does make it through, it usually arrives as a vague ticket: "Can we automate this?" No business case, no effort estimate, no check on whether the company already owns a tool for the job. Most tickets die. Some get built — and turn out to have been solvable in Power Automate all along.

The bottleneck has moved

Building has never been cheaper. No-code cut project timelines years ago. AI is cutting them again. What's left expensive is the middle step: figuring out which ideas are worth doing, how big they actually are, and whether your company already has a tool for the job. That middle step is what Udo does.

How Udo helps

Udo is a conversational tool that turns everyday workplace frustrations into qualified automation ideas. An employee describes a painful process in their own words. Udo asks the questions a good consultant would: what triggers it, who's involved, where it goes wrong. Ten to fifteen minutes later, the conversation produces a structured summary of the problem, a rough customer journey, a feasibility read, and an effort category — quick win, real project, or needs scoping. Enough for an employee to take to their boss, or for a Legal Ops lead to queue for implementation. Or an honest "don't bother" — which saves more time than most features.

Udo Team: when the whole company needs to see the pattern

Udo Free is a personal tool. Udo Team is the first company version — the same ten-minute conversation, but connected to your organisation. It knows your existing tools, clusters ideas across teams, and turns individual frustrations into a signal your Legal Ops lead or automation champion can actually act on. Available now for design partners.

Beckman CoulterFintelHellmann Worldwide LogisticsVaillant Group

Key Benefits

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Structured output instead of vague tickets — every conversation ends with a problem summary, customer journey, and feasibility read
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Honest recommendations, including against bad ideas — saves more time than any feature
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No forms, no meetings, no surveys — employees talk when they have ten minutes
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Recognises when your existing tech stack already solves the problem (in Udo Team)
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Weekly prioritised digest for champions — the bottom-up business case, written for you (in Udo Team)
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No lock-in: you choose who builds what Udo identifies — internal team, NodeMasters, or any third party
The best way to understand Udo is to talk to it
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Find Out More re Udo Team

What does the champion get that the employee doesn't?

A weekly prioritised digest of what your teams are submitting — which processes frustrate people most, what they're costing in hours, and which ideas cluster together. It's the bottom-up business case, written for you. Every submission also gets a response routed back to the submitter, so nothing disappears into a black hole.

Can employees formally request that a project gets built?

Yes. Udo Team supports structured approval workflows: when an idea clears the conversation with a clear feasibility read, the submitter can escalate it as a project request. It's then reviewed by NodeMasters or internal experts, and upon clearing that review, passed to the champion, who can accept, park, decline with a reason, or send it on for further scoping. No more tickets vanishing — and no more silent "no"s.

What happens to accepted ideas?

You choose. When something genuinely needs building, it can be routed to your internal team, to NodeMasters, or to any partner you prefer. No lock-in, written into the contract.

Is Udo Team ready for enterprise IT?

The upcoming Udo Team is EU-hosted, GDPR-compliant by default, and ships with documentation ready for works-council review. The system never trains on your data and ships with a clear subprocessor list. SSO, audit logs, and role-based access are on the near-term roadmap; annual third-party pen testing is committed. Some of this runs today, some is a few months out — we're transparent about which is which with every design partner.

How is this different from a ticketing system or a suggestion box?

A ticket captures a request; Udo captures a qualified request. Suggestion boxes collect one-line complaints that someone then has to chase down, interview the submitter about, and scope from scratch — most never get that far. Udo does the interview at the moment of frustration, while the context is fresh, and produces a structured output: what the problem actually is, who's involved, a rough customer journey, a feasibility category, and a check against the tools you already own. Your champion opens the digest on Monday morning and sees decisions to make, not tickets to triage. And because Udo will honestly tell a submitter "this isn't worth automating" or "your company already has a tool for this," the ideas that do reach the champion are pre-filtered for the ones worth their time.

Three NodeMasters co-founders (Thom, Steffen & Wolfgang) stood in a line in front of an exposed concrete background, dressed in sweaters and white shirts, smiling at the camera.

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